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Returns and Exchanges: Help, I've ordered the wrong size rug!

This is an enquiry we sometimes get here at Rugs Of Beauty: Help, I've ordered the wrong size rug! I need to return it!

If this occurs, we are more than happy to organise for your rug to be picked up, in exchange for the correct size rug to be delivered to you.

Whilst we understand that mistakes happen, we have a few tips to help you minimise the chance of needing to return your new rug.

Sometimes it can be difficult to visualise how your new rug will look in your home, and exactly where your new rug will go on the floor. To assist with this, we recommend following these steps below to complete this task before you place your order:

1. Use a tape measure to measure out the size of the rug, and place a small piece of masking tape where each corner of the rug will be placed. ***

2. Step back and see if the rug dimensions look right for the room.

3. If necessary, measure out dimensions of different rug sizes and mark them out as well with masking tape.

4. Order the rug size that suits your room best.

These simple tips may help reduce the need to return you rug as a result of purchasing the wrong size, however we will accept returns if you make a mistake with the size 🤗.

 

*** For round rugs, use the diameter measurement (e.g. for a 150 x 150cm round rug, the diameter is 150cm) and place tape at both ends of the measurement, and at the center. Then use the center tape mark as a guide to move the tape measure around to another point, and mark 2 more end points with masking tape. You can use this same method to make more marks if you wish, to give you a better visual display of the circumference of the rug. 



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★ Reviews

Reviews From Rugs Of Beauty Customers

446 reviews
96%
(428)
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Amazing rug!!

This floor rug is absolutely beautiful and huge!! It is very high quality doesn't shed at all and feels great under your feet. Would highly recommend this floor rug to anyone thinking about buying it - you won't be disappointed and the price is amazing for what it is!

Dear Shannon, thank you very much for reviewing the rug you purchased from us. We are so glad that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you for sharing a few photos of your rug also. It looks wonderful in your home! Thank you so much for shopping with Rugs Of Beauty.
Grey modern tribal rug

Absolutely in love with our new rug. Beautiful and soft and was delivered very fast. Cannot recommend this website enough. I cant wait to order more.

Dear Sam, thank you very much for reviewing the rug you purchased from us. We are so glad that you are happy with your purchase and our website. We hope you enjoy your new rug for many years to come. Thank you for sharing a photo of your rug also. It looks wonderful in this space! Thank you so much for shopping with Rugs Of Beauty.
Excellent Quality

Extremely happy with my hallway rug. It’s nice and thick, looks great and the quality is amazing. Highly recommended!

Dear Hailey, thank you very much for reviewing the hallway runner rug you purchased from us. We are so glad that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you so much for shopping with Rugs Of Beauty.
Gorgeous rug

This rug is truely beautiful the perfect shades for my girls room. It feels so plush under the feet, great for when their playing together

Dear Lexie, thank you very much for reviewing the rug you purchased from us. We are so glad that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you for sharing some photos of your rug also. It looks wonderful in this space! Thank you so much for shopping with Rugs Of Beauty.
Lovely rug

Accurately described product. Great service. Thank you.

Dear Emily, thank you very much for reviewing the rug you purchased from us. We are so glad that you are happy with your purchase and our service. We hope you enjoy your new rug for many years to come. Thank you so much for shopping with Rugs Of Beauty.