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• All orders are usually dispatched on the same or next working day of your order being placed.

Delivery times will vary, but the following table provides an estimate of delivery times throughout Australia from time of dispatch:

Shipping Destination Delivery Time
Sydney, Canberra  1-2 working days
Brisbane, Melbourne 3-4 working days
Adelaide, Perth, Hobart, Darwin 4-6 working days
Regional areas of all states 6-10 working days


• Tracking information for your order will be emailed to you as early as possible following your order. All orders are shipped from Sydney, Australia.

• Shipping is free for orders above $99 to Capital Cities and Major Regional areas. For orders below $99, a flat rate of $19.95 applies.

• We ship to all locations within Australia only. As couriers are used to dispatch our rugs, we are unable to send orders to P.O.Boxes. We can send our rugs to any street address (houses, units, townhouses, villas, company buildings etc).

• If you are in a more remote area, you may be contacted after your order with a quote to deliver.
If this is not acceptable to you we will refund your purchase in full.

• If you are unable to attend when your rug is delivered, please let us know if you would like the courier to leave your rug in a safe location when you place your order.

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