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Top 10 tips for buying a rug online

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Here are our top 10 tips for purchasing a rug online.

Buying a rug online is a straight forward process. However, a few important steps and checks need to be covered to ensure a smooth, pleasant online shopping experience.

1. Reviews

Ideally, the store you are purchasing from will have a number of reviews left from previous customers, describing their experience with the company. This will help to give you confidence in buying from them.

2. Returns Policy

In the event of the rug you ordered not meeting your expectations for whatever reason, the company you purchased the rug from should accept returns. Check to see what the company's returns policy is before purchasing, and if you are unsure about anything, ask them.

3. Privacy Policy

Often we take for granted that our personal details will not be shared with anyone except those involved in processing any orders we place from a website, but it's always best to check that this is expressed in a website's privacy policy that you are purchasing from. And as always, ask the company if you have any queries about your privacy.


4. Know what you are buying

Take the time to ensure you know as much information about the rug you are buying. Thoroughly read the description of the rug, view all the available pictures, and ensure that you have selected the correct size for your order. Will the colour and style of the rug you are looking to buy suit the area you would like to place it in? Ask the customer service team if you have any questions.

5. Store contact details for customer service

One of the most important tips for purchasing from any online store - check to see what customer service options the store has. Ideally, for your convenience, multiple methods of contact, such as email, live chat and a phone number will be available.

6. Secure checkout

Check to see if the website you are purchasing from is secure, at the very least in the checkout process. Some websites, such as Rugs Of Beauty, are secure across the whole website, ensuring maximum security as you browse through the website. Ideally a secure scanning logo will be displayed somewhere on the website, verifying that an independent check has been done on the server hosting the website, or at the very least the website's SSL certificate details will be available by clicking the lock icon in your browser's address bar.

7. Payment options

Ideally an online store will have a number of different payment options to suit your needs. Mastercard and Visa credit cards and Paypal are among the most commonly accepted payment methods. At Rugs Of Beauty, we also accept American Express credit cards, bank deposits (EFT), as well as a couple of lay-by / pay later options from After Pay and Zip Pay.

8. Delivery Costs

Any delivery costs should be clearly stated on the website you are purchasing from, ideally prior to the checkout process, so that you are informed of the full cost of purchase before proceeding to the checkout. Check to see if the website has a shipping or delivery information page where delivery costs are stated, or ask the customer service team if you can't find it.

9. Double check your measurements

Ensure you have measured the area where you would like your rug to be placed. Have this measurement written down next to you when browsing for rugs online. If the website does not have the size you are after, you can always ask to see if a custom size rug can be made from a style that you like. Before purchasing, go and measure the area where you would like to place your rug again, to double check your measurements.

10. Do you need a rug pad?

Finally, one handy option that you can add to your order when you purchase a rug online is a rug pad. Rug pads prevent rugs from moving, whether they are placed on tiles, wood flooring, or carpet. They are ideal for high traffic areas, or for any area where you would like the rug you are buying to remain in position.

Buying online is most often a straight forward, convenient and pleasant experience. We hope that this checklist will assist you in not only shopping for a rug, but in all of your online shopping.



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5 great reasons to buy from us:

★ Reviews

Reviews From Rugs Of Beauty Customers

751 reviews
97%
(726)
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Excellent and prompt

Dear Amy, thank you very much for reviewing the rug you purchased from us. We are so glad to hear that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you so much for shopping with Rugs Of Beauty.
Absolutely love this red rug

I ordered this rug for an entry area.
I wanted something to brighten up the area and it certainly does.
It has a rich feel to it.
So happy to have chosen it and it arrived within days of ordering.

Dear Beth, thank you very much for reviewing the rug you purchased from us. We are so glad to hear that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you for sharing a photo of your rug also. It looks wonderful in this space! Thank you so much for shopping with Rugs Of Beauty.
Kelim Rug

I wanted a rug for back lounge area which was interesting with a bit of zip.
Love this rug.
Serviceable, bright and perfect for the area.
I have ordered another rug for the house and love it too.
The rugs are delivered in a matter of days.

Dear Beth, thank you very much for reviewing the rug you purchased from us. We are so glad to hear that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you so much for shopping with Rugs Of Beauty.
Brighten up you life with this beautiful rug!

We looked at a lot of rugs to replace our old Afghan Tribal rug which was looking a bit tired after 25 years of service.
Rugs of Beauty had the best range and their service was excellent. They kept us informed about the journey of our rugs and they arrived quickly and in good order.
Their range of Brink and Campman rugs is extensive. This rug maker has some fantastic and unusual designs, for those looking for something a bit 'out of the ordinary'.
We chose the Brink and Campman Estelle Carre wool rug. This rug does include a small amount of Vicose in the weave. The Vicose is used in the yellow squares to give an extra 'sheen' to those areas. This is similar to another rug we have where pure yellow Silk is used to create a similar effect.

We are very happy with this rug, the quality is immediately apparent when you open the packaging.
If you are looking for a very colourful addition to a room, this rug fits the bill.

You may also find small children using the squares for games of 'hopscotch' and 'twister', so, lot's of fun for everyone!

Dear Adrian, thank you very much for reviewing the rug you purchased from us. We are so glad to hear that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you for sharing a photo of your rug also. It looks wonderful in this space! Thank you so much for shopping with Rugs Of Beauty.
Bob and Lyn jute rug

Very satisfied with our purchase. Exactly as shown on the web. Perfect for our small area. Spilled orange juice on it second day. Followed cleaning instructions and came up good as new. We will definitely purchase again.

Dear Lyn, thank you very much for reviewing the rug you purchased from us. We are so glad to hear that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you for sharing a photo of your rug also. It looks wonderful in this space! Thank you so much for shopping with Rugs Of Beauty.