Carlos Felted Wool Flatweave Rug Grey Natural

Shipping

Delivery times will vary, but the following table provides an estimate of delivery times throughout Australia from time of dispatch:

• Tracking information for your order will be emailed to you as early as possible following your order. All orders are shipped from Sydney, Australia.

• Shipping is free for orders above $99 to most locations within Australia. For orders below $99, a flat rate of $19.95 applies.

Remote areas:

• If you are in a remote area, we may not be able to cover the cost of shipping your order, and additional shipping charges may apply to your order. We will contact you to advise if there are additional shipping charges that need to be paid before your order is dispatched. At this point you may proceed to pay the extra shipping charges, or offer an alternative delivery address in or closer to an urban area that may be less expensive for us to send your order to, or opt to receive a full refund for your order instead.

• Some remote areas are also excluded from our delivery service. If we are not be able to ship to the delivery address you have provided, we will contact you to advise that we are not able to ship to your delivery address. You may provide us with an alternative delivery address that we can ship to or opt to receive a full refund for your order.


• We ship to most locations within Australia. At this stage we do not ship outside of Australia.

• As couriers are used to dispatch our rugs, we are unable to send orders to P.O.Boxes. We can send our rugs to street addresses only (houses, units, townhouses, villas, company buildings etc).

• If you are unable to attend when your rug is delivered, please let us know if you would like the courier to leave your rug in a safe location at your property when you place your order (leave a note on the cart page where instructed). Please note doing this is at the customer's risk and Rugs Of Beauty will not be held responsible for the loss of any items that are delivered in the customer's absence.

• We are continuing to manage the impact of the COVID-19 Coronavirus on our lives by offering contact free delivery as much as possible.

Returns

Returns at Rugs Of Beauty are simple and easy. We understand that you need to see how a rug looks in your home or office. That’s ok!

To return an item, please contact us at info@rugsofbeauty.com.au within 7 days of receiving your rug.

When you receive a rug from Rugs Of Beauty, we allow the following actions to be taken:

• You may remove the rug from the packaging, and place it in the area you would like it to be in your home or office. Please ensure that the rug is not marked in any way, as you will not receive a refund for your rug if you choose to return it and it is marked. Examples of this include marks from pens, crayons or furniture. We strongly advise to not place any furniture on the rug, if you are considering returning it.
• When you open your rug, do so in a way that keeps the packaging intact, so that you can reuse the packaging if you would like to return your rug.
• If you are not happy with the rug, and it is still in the condition you received it in, you may return the rug within 7 days of receiving it.
• Roll the rug up tightly in preparation for packaging, in the same way you received it.
• Please ensure the rug is well packaged in the packaging you received it in.

We will arrange a courier pick up for a flat fee of $29.95 plus a 10% restocking fee (per item you are returning), and we will email you a consignment slip to print and attach to the items you wish to return.

As an example, if you wish to return a rug that you purchased from us for $500, the total returns fee would be $79.95 ($29.95 plus $10% restocking fee of $50).

If 7 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange.

We reserve the right to refuse returns if the rug you return is not returned in the condition you received it in.

In the following situations, refunds will not be granted:

• Any item received back not in its original condition, damaged or missing parts for reasons not due to our error
• You contact us regarding a return more than 7 days after you received your order

Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
If your return is approved, then your refund will be processed, and a credit will automatically be applied to the method of payment you used for your order, within 10 business days (less our standard returns fee of $29.95 per item plus a 10% restocking fee).

Late or missing refunds:
If you have not received a refund yet, first check the account your payment was refunded to, depending on the payment method used for your order. 
There is often some processing time before a refund is completed.
If you have done this for a few days after you have been notified by Rugs Of Beauty that your refund has been processed and you still have not received your refund yet, please contact us at info@rugsofbeauty.com.au.

Exceptions:
Unfortunately we are not able to offer returns on custom orders (non-standard sized rugs).

Faulty items:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@rugsofbeauty.com.au and we will organise a replacement item for you.

Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return once the returned item is received.

If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

Updated 05 February 2020

Disclaimer:

• The following information is a general guide only to rug sizes for each area in your home.
• Always take your own measurements prior to purchasing to ensure you purchase the appropriately sized rug.
• How to measure?
  • Simple: Use masking tape to outline where you would like to place your rug, then measure each side with a tape measure to determine the rug size needed.
  • You can also use our AR visualiser tool available on each product page on our website (simply click the "View in my room" button) to visualise the rug in your home (on your smart phone) to help you select the correct size.

Lounge / Living Room

A living room rug can add timeless character to your living spaces. Choosing the right rug size for your living room is essential for creating a balanced, cohesive space. In larger homes, extra large rugs for open plan living areas help define zones and anchor your furniture, ensuring the entire area feels connected.

If comfort and durability are a priority, wool rugs for living rooms are a popular choice in Australian homes, offering natural softness underfoot while standing up to everyday use.

The key is selecting a rug that fits your layout properly, with enough coverage to frame your lounge and create a well-proportioned look. Below are a few layout ideas.

Layout ideas:

• Option 1 - Place all your furniture on top of the rug. This will require larger sizes but will make the room feel larger, so for this reason we recommend this option.
  
  
  
  
  
  
• Option 2 - Place furniture only partially on top of the rug - e.g. under the front legs of your lounge.
  
  
  
  
  
  
  
  
• Option 3 - Place your rug under a coffee table only, in front of sofas and chairs. This is a budget friendly option that typically uses smaller or medium sized rugs.
  
  
  
  
  
  
  
  

Example sizes (cm):
230 x 160, 270 x 180, 280 x 190, 280 x 200, 290 x 200, 320 x 230, 330 x 240, 400 x 300

Dining Room

Ideally, your dining room rug should cover both the dining room table and chairs.

To ensure your rug covers the chairs, pull the chairs away from the table to simulate someone pulling a chair away from the table in preparation for sitting at the table.

Measure this distance and add to the width of the table, then do the same for the length, assuming all 4 sides of the table are to be used.

Here is an example:

Table Width: 1m
Chairs: 0.65m x 2 = 1.3m
Total rug width required: 2.3m

Table Width: 1.8m
Chairs: 0.65m x 2 = 1.3m
Total rug length required: 3.1m

Minimum Rug Size required: 3.1m x 2.3m

Follow a similar process for a round dining table, in which case a round rug may be suitable - pull the chairs away from the table to simulate someone pulling a chair away from the table in preparation for sitting at the table. With the chairs pulled out, measure the diameter from the back of two chairs on opposite sides of the round table to find the rug size most suitable.

Example sizes (cm):
230 x 160, 280 x 190, 290 x 200, 320 x 230, 330 x 240, 400 x 300

Entry

An entry rug can add the finishing touches to a home’s entrance area, wowing your guests, setting the scene for your home’s style, and also providing floor protection for a high traffic area.

Example sizes (cm):
165 x 115, 225 x 155, 230 x 160, 280 x 190, 290 x 200, 200 x 80, 300 x 80, 400 x 80, 500 x 80

Bedroom

Measure the size of the bedroom rug that you will need according to the layout you would like in your bedroom and / or use our rug visualiser tool available on our product pages to check the correct size rug for your bedroom.

Layout ideas:

• Option 1: Your rug covers most if not all of the entire length and width of your bed, and beyond, extending at the sides and end of the bed, if you wish. This will require larger sizes but will make the room feel larger, so for this reason we recommend this option.
  
  
  
  
  
• Option 2: Your rug sits under the end of your bed and extends beyond the bed.
  
  
  
  
  
• Option 3: Your rug sits at the end of your bed - i.e. between the end of your bed and a wall or wardrobe.
  
  
  
  
  
• Option 4: Use runner rugs either side of your bed. This is a budget friendly option that typically uses smaller or medium sized runner rugs such as 150 x 80, 200 x 80 or 300 x 30cm.
  
  
  
  
  

Example sizes (cm):
150 x 80, 200 x 80, 300 x 80, 225 x 155, 230 x 160, 270 x 180, 280 x 190, 280 x 200, 290 x 200, 320 x 230, 330 x 240, 400 x 300

Coffee Table

A rug placed under a coffee table could cover just the coffee table, or also include a larger section of the room as well, such as extending underneath a lounge - see lounge room images above.

Example sizes (cm):
165 x 115, 225 x 155, 230 x 160, 280 x 190, 290 x 200, 320 x 230, 330 x 240, 400 x 300

Hallways

Perfect for adding style to your hallways and also protecting your floors in a high traffic area. These rugs can be found in our runner rugs category. Choose the size that suits the length of your hallway the best. If your hallway is long, multiple runner rugs can be used.

Example sizes (cm):
200 x 80, 300 x 80, 400 x 80, 500 x 80

Kitchens

There are a couple of options for kitchen rugs. For narrow rugs see our “runners” category, or use smaller sized rectangular rugs for kitchens with larger floor spaces. Choose the size that suits the length of your kitchen the best.

Example sizes (cm):
150 x 80, 200 x 80, 300 x 80, 400 x 80, 500 x 80, 230 x 260, 290 x 200

Outdoor living areas

An outdoor living area rug can be the perfect addition to complete your outdoor living area. Rugs for these spaces are specifically designed for outdoor areas to cope with all weather conditions.

Styling options are similar to indoor living room options above - i.e. larger rugs that bring all of the furniture elements together are best, however smaller rugs can be used as well to suit smaller budgets and to place under single decor elements such as a coffee table.

Example sizes (cm):
230 x 160, 270 x 180, 280 x 190, 280 x 200, 290 x 200, 320 x 230, 330 x 240, 400 x 300

Final Rug Styling Advice

Common Rug Sizing Mistakes:
❌ Choosing too small
❌ Choosing too large
❌ Not measuring first - the above two mistakes can be avoided by taking your own measurements with a tape measure and using masking tape to mark where the corners of the rug will be placed, and / or using our AR rug visualiser tool to view our rugs in your room from the product pages of our website.

When in doubt — size up. Small rugs fragment a room. Large rugs unify it. 

Large rugs:
• Feel premium
• Photograph better
• Increase perceived room size