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Is it safe to buy a rug online?

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If you are feeling a little unsure about buying a rug online, you are not alone. It is still a common fear we hear from many of our customers. In today's blog post, we discuss this issue in depth, and explain why you can feel safe purchasing a rug from Rugs Of Beauty.

Firstly, in purchasing any product online, you should perform a few due diligence checks. We covered many of these last year in our blog post "Top 10 tips for buying a rug online", which you can read here.

We understand your fears of buying online:

  • How can I be sure it is safe to enter my credit card details on this website?
  • I don't feel safe handing over my money when I'm not dealing with a real person. How do I know that this is a real business that has real customers and not just a scam website?
  • How do I know when my delivery will occur? How do I leave delivery instructions?
  • What if I don't like the product I receive?

Let's address each of these one at a time:

1. How can I be sure it is safe to enter my credit card details on this website?

At Rugs Of Beauty, rest assured that we use the highest level of encryption possible to protect your data. Whilst process many credit card transactions through our secure checkout on a daily basis, you do not have to use this option to pay for your order. We have many other payment methods available, including afterpay, zippay, paypal, and bank deposit.

2. I don't feel safe handing over my money when I'm not dealing with a real person. How do I know that this is a real business that has real customers and not just a scam website?

We understand your concern about this, however rest assured that in choosing to make a purchase from Rugs Of Beauty, you are dealing with a specialist company that helps customers find their ideal rugs on a daily basis. If you have any questions, please get in touch with us via one of our customer service channels.

To hear what our customers say about us, you can read our reviews page and also follow us on Instagram or Facebook, where we repost images of our rugs that have been posted by our customers.

3. How do I know when my delivery will occur? How do I leave delivery instructions?

For more information about delivery of our orders, please see our blog post on delivery here where we explain our delivery process in depth. 

4. What if I don't like the product I receive?

No problem. We accept returns on most of our rugs. For more details, please read our returns policy here and contact us if you have any questions.

Buying online is like anything else in life - if you have fears about doing something, often when you can work through those fears, what lies on the other side is something special, and can give you confidence about working through any other fears you may have. In the case of shopping online with Rugs Of Beauty, you are dealing with a trustworthy company that is here to help make your online rug purchase as easy as possible.

In buying a new rug for any room in your home or office, you will instantly improve the look in any room, making you feel better about being in that room, whilst also providing practical benefits such as cushioning hard floors and providing warmth especially in the cooler months. All it takes is a few simple steps and your home or office will be looking amazing because you took action. We look forward to helping you achieve this!



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5 great reasons to buy from us:

★ Reviews

Reviews From Rugs Of Beauty Customers

607 reviews
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Very good service

Very good service beautiful rug

Dear Mariam, thank you very much for reviewing the rug you purchased from us. We are so glad to hear that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you for sharing a few photos of your rug also. It looks amazing in this space! Thank you so much for shopping with Rugs Of Beauty.

Love it 🥰

Dear Sanaa, thank you very much for reviewing the rug you purchased from us. We are so glad to hear that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you for sharing a photo of your rug also. It looks wonderful in this room! Thank you so much for shopping with Rugs Of Beauty.
Exactly what we were looking for!

After looking around for a while for a perfect rug for our new sitting area, I came across Rugs of Beauty website. Found the Atrium Polo selection which was exactly what I had been looking for. Price was great (in fact cheaper than most that we had been looking at). Description and sizing was spot on and best of all it was delivered straight to our door within a week of ordering. Have since recommended this store to all my friends. Love our new rug!

Dear Robyn, thank you very much for reviewing the rug you purchased from us. We are so glad to hear that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you for sharing a photo of your rug also. It looks wonderful in this space! Thank you so much for shopping with Rugs Of Beauty.
Beautiful quality

Very happy with our purchase, beautiful quality , wonderful service

Dear Annemarie, thank you very much for reviewing the rug you purchased from us. We are so glad to hear that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you so much for shopping with Rugs Of Beauty.
Love our Shag rug!

We were so happy with our Arnhem Contemporary White Microfiber Soft Shaggy Round Rug. It gives our sitting room a wonderfully luxurious feel. The colour is exactly as shown on the website. It is not cheap looking and does not shed. Rugs Of Beauty were very efficient and friendly to deal with. Couldn’t be happier. I will definitelly be buying another rug from them again soon.

Dear Julianne, thank you very much for reviewing the rug you purchased from us. We are so glad to hear that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you for sharing a photo of your rug also. It looks wonderful in this space! Thank you so much for shopping with Rugs Of Beauty.