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Is it safe to buy a rug online?

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If you are feeling a little unsure about buying a rug online, you are not alone. It is still a common fear we hear from many of our customers. In today's blog post, we discuss this issue in depth, and explain why you can feel safe purchasing a rug from Rugs Of Beauty.

Firstly, in purchasing any product online, you should perform a few due diligence checks. We covered many of these last year in our blog post "Top 10 tips for buying a rug online", which you can read here.

We understand your fears of buying online:

  • How can I be sure it is safe to enter my credit card details on this website?
  • I don't feel safe handing over my money when I'm not dealing with a real person. How do I know that this is a real business that has real customers and not just a scam website?
  • How do I know when my delivery will occur? How do I leave delivery instructions?
  • What if I don't like the product I receive?

Let's address each of these one at a time:

1. How can I be sure it is safe to enter my credit card details on this website?

At Rugs Of Beauty, rest assured that we use the highest level of encryption possible to protect your data. Whilst process many credit card transactions through our secure checkout on a daily basis, you do not have to use this option to pay for your order. We have many other payment methods available, including afterpay, zippay, paypal, and bank deposit.

2. I don't feel safe handing over my money when I'm not dealing with a real person. How do I know that this is a real business that has real customers and not just a scam website?

We understand your concern about this, however rest assured that in choosing to make a purchase from Rugs Of Beauty, you are dealing with a specialist company that helps customers find their ideal rugs on a daily basis. If you have any questions, please get in touch with us via one of our customer service channels.

To hear what our customers say about us, you can read our reviews page and also follow us on Instagram or Facebook, where we repost images of our rugs that have been posted by our customers.

3. How do I know when my delivery will occur? How do I leave delivery instructions?

For more information about delivery of our orders, please see our blog post on delivery here where we explain our delivery process in depth. 

4. What if I don't like the product I receive?

No problem. We accept returns on most of our rugs. For more details, please read our returns policy here and contact us if you have any questions.

Buying online is like anything else in life - if you have fears about doing something, often when you can work through those fears, what lies on the other side is something special, and can give you confidence about working through any other fears you may have. In the case of shopping online with Rugs Of Beauty, you are dealing with a trustworthy company that is here to help make your online rug purchase as easy as possible.

In buying a new rug for any room in your home or office, you will instantly improve the look in any room, making you feel better about being in that room, whilst also providing practical benefits such as cushioning hard floors and providing warmth especially in the cooler months. All it takes is a few simple steps and your home or office will be looking amazing because you took action. We look forward to helping you achieve this!



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5 great reasons to buy from us:

★ Reviews

Reviews From Rugs Of Beauty Customers

446 reviews
96%
(428)
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Amazing rug!!

This floor rug is absolutely beautiful and huge!! It is very high quality doesn't shed at all and feels great under your feet. Would highly recommend this floor rug to anyone thinking about buying it - you won't be disappointed and the price is amazing for what it is!

Dear Shannon, thank you very much for reviewing the rug you purchased from us. We are so glad that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you for sharing a few photos of your rug also. It looks wonderful in your home! Thank you so much for shopping with Rugs Of Beauty.
Grey modern tribal rug

Absolutely in love with our new rug. Beautiful and soft and was delivered very fast. Cannot recommend this website enough. I cant wait to order more.

Dear Sam, thank you very much for reviewing the rug you purchased from us. We are so glad that you are happy with your purchase and our website. We hope you enjoy your new rug for many years to come. Thank you for sharing a photo of your rug also. It looks wonderful in this space! Thank you so much for shopping with Rugs Of Beauty.
Excellent Quality

Extremely happy with my hallway rug. It’s nice and thick, looks great and the quality is amazing. Highly recommended!

Dear Hailey, thank you very much for reviewing the hallway runner rug you purchased from us. We are so glad that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you so much for shopping with Rugs Of Beauty.
Gorgeous rug

This rug is truely beautiful the perfect shades for my girls room. It feels so plush under the feet, great for when their playing together

Dear Lexie, thank you very much for reviewing the rug you purchased from us. We are so glad that you are happy with your purchase. We hope you enjoy it for many years to come. Thank you for sharing some photos of your rug also. It looks wonderful in this space! Thank you so much for shopping with Rugs Of Beauty.
Lovely rug

Accurately described product. Great service. Thank you.

Dear Emily, thank you very much for reviewing the rug you purchased from us. We are so glad that you are happy with your purchase and our service. We hope you enjoy your new rug for many years to come. Thank you so much for shopping with Rugs Of Beauty.